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Contact us
Chat is the fastest way to reach us. Billing and refund questions are welcome there too.
Chat (recommended)Tap the chat button at the bottom right of the screen to reach us on Channel Talk.
Email
contact@alephlab.ai
Don't remember which email you signed up with?
Mobile · Tablet: tap the Settings tab at the bottom right → General → Account Info.
Web · Desktop app: in the desktop app, click Profile at the top right. On the web (alephlab.ai/app), it's next to Signed in as at the bottom of the page.
Web · Desktop app: in the desktop app, click Profile at the top right. On the web (alephlab.ai/app), it's next to Signed in as at the bottom of the page.
Want to check your subscription?
Mobile · Tablet: tap the Settings tab at the bottom right → General → Manage Subscription.
Web · Desktop app: sign in at alephlab.ai/app → Manage subscription at the bottom of the page.
Paid through the App Store or Google Play? Check and cancel in that store's subscription settings.
Web · Desktop app: sign in at alephlab.ai/app → Manage subscription at the bottom of the page.
Paid through the App Store or Google Play? Check and cancel in that store's subscription settings.